Shipping policy

Orders from 1010 Collection are processed within [5–7 business days], excluding weekends and holidays.

Once your order ships, you will receive a confirmation email with tracking information when available.

Estimated delivery times shown at checkout begin after the order has been processed and are estimates only. Carrier delays, weather conditions, holidays, and other circumstances outside of our control may affect delivery times.

Customers are responsible for providing a complete and accurate shipping address at checkout. 1010 Collection is not responsible for delays or lost packages caused by an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect address or unsuccessful delivery attempt, additional shipping charges may apply before the package can be resent.

If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier first. You may also contact us at info@cjdsolutions.com for assistance.